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Sharing Hidden Know-How : How Managers Solve Thorny Problems With the Knowledge Jam

by Pugh, Katrina
Series: J-B US non-franchise leadership, 387. Published by : Jossey-Bass (San Francisco) Physical details: xi,248 Pages 24x16 cm | HB ISBN:9780470876817.
Subject(s): Knowledge management -- Organizational learning--Management -- Organizational learning
Year: 2011
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Item type Current location Call number Status Date due Barcode
Books Books General Stacks 658.4038 P978S 2011 (Browse shelf) Available 37322

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To manage business operations let alone innovate amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks in the teams, processes and experts that comprise them

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