Pugh, Katrina

Sharing Hidden Know-How : How Managers Solve Thorny Problems With the Knowledge Jam Katrina Pugh - San Francisco Jossey-Bass 2011 - xi,248 Pages 24x16 cm HB - J-B US non-franchise leadership, 387. .

Include Reference, Notes and Index

To manage business operations let alone innovate amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks in the teams, processes and experts that comprise them

9780470876817


Knowledge management
Organizational learning--Management
Organizational learning

658.4038

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