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dc.contributor.author Ali I en_US
dc.contributor.author Hassan N en_US
dc.date.accessioned 2017-01-30T08:16:07Z
dc.date.available 2017-01-30T08:16:07Z
dc.identifier.uri http://hdl.handle.net/123456789/175700
dc.identifier.uri http://localhost:8080/xmlui/handle/1/460
dc.description.abstract Owing to a delay in operations, a large customer order for paints was delayed. A strategy had to be developed to communicate the delay to the customer. Issues raised are related to ineffective communication between the Operations and Marketing departments of the firm. The communication channel was lateral; the mode was of both verbal interface and written communication. en_US
dc.publisher YES en_US
dc.subject Paints
dc.subject.classification Management en_US
dc.subject.other Management communication en_US
dc.subject.other inter departmental relations en_US
dc.subject.other writing skills en_US
dc.title BRIGHT PAINTS en_US
dc.type 09-036-89-1 en_US
dc.location case research centre en_US


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