Abstract:
The case Implementing Performance Management System at Packages Limited describes a change initiative through implementing performance management system at Packages Ltd in 1996. Mr Nayab Baig, the Human Resource Development (HRD) manager of Packages Ltd introduced a new performance management system, referred to as “Performance Panning, Managing & Evaluation” (PPM&E). Before 1996, there was no formal performance evaluation system in the company. Absence of a formal system allowed for subjective judgments in the areas of performance evaluation, promotions and succession planning.