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Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/1/444
Title: AN EMBARASSMENT OF RICHES
Authors: Ali I
Hassan N
Keywords: Service
Publisher: NO
Abstract: An exercise in delineating elements of written communication, the case presents a Personnel Manager's classification of job applicants into three groups. She now has to devise letters to express prompt acceptance, conditional acceptance, rejection with express-interest, and rejection with referral. The case focuses on the three significant aspects of communication; appropriateness, clarification of desires, and motivation.
URI: http://hdl.handle.net/123456789/175692
http://localhost:8080/xmlui/handle/1/444
Appears in Collections:Business Case Studies

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