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Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/1/442
Title: THE BIG BITE: A COSTLY TRANSACTION
Authors: Ali S
Keywords: Service
Publisher: NO
Abstract: This case allows an analysis of the problems of interpersonal communication, using misapprehension between a patient and a dentist as an example. The case objective is to establish which services should be communicated orally and which in writing.
URI: http://hdl.handle.net/123456789/175689
http://localhost:8080/xmlui/handle/1/442
Appears in Collections:Business Case Studies

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