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1. Brand Advocates : Turning Enthusiastic Customers Into a Powerful Marketing Force by Fuggetta, Rob Publication: Hoboken, New Jersey John Wiley & Sons, Inc 2012 . xx,283 Pages Date: 2012 Availability: Items available: General Stacks (1),

2. The Connectors : How the World's Most Successful Businesspeople Build Relationships and win Clients for Life by Kuzmeski, Maribeth Publication: Hoboken John Wiley 2009 . xiv, Date: 2009 Availability: Items available: General Stacks (1),

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