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Front Office : Procedures, Social Skills, Yield and Management

Edition statement:2nd Published by : Butterwort Heinemann (Oxford) Physical details: 211 Pages 24x18 cm | HB ISBN:0750642300.

Subject(s): Hotel management -- Receptionists -- Hotel front desk personnel

Year: 2001

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books	General Stacks	Non-fiction	647.94068 A122F 2001 (Browse shelf)	Available		38722

Include Illustration, Graph and Index

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