The Relationship Revolution : Closing the Customer Promise Gap (Record no. 35028)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00460nam a22001457a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780470687932 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Hochman, Larry |
| 245 ## - TITLE STATEMENT | |
| Title | The Relationship Revolution : Closing the Customer Promise Gap |
| Statement of responsibility | Larry Hochman |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Larry Hochman |
| Name of publisher | Wiley & Sons ltd |
| Year of publication | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 155 Pages |
| Other physical details | 20x13 cm |
| -- | PB |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Include Index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Relations |
| -- | Customer Relations--Management |
| -- | Hochman, Larry |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Garrison Public Library Multan | Garrison Public Library Multan | General Stacks | 2017-05-14 | CRV/GPLM/18/2017 | 658.812 H685R 2010 | 39710 | Books |